Co-founders Alexander Mirza and Dr. Michelle Crosby introduced the launch of the game-changing technology platform, HospitalitySoul.com, that employs proprietary checks, data and analytics to match employers with the best job candidates. HospitalitySoul is an online community by as well as for hospitality professionals along with their most cherished customers. “Our ambition is always to provide an automated solution for all people-centric firms that are governed by the service profit chain, which links employee satisfaction to customer loyalty and profitability,” said Alexander Mirza. “Starting with hospitality, our decision-sciences will transform how employers recruit and manage talent in leisure, retail, healthcare, financial services, transportation, freight and logistics and other global service sectors.”
Dr. Crosby, an industry veteran and former EVP and Head of Human Resources at Fairmont and Starwood Hotels added, “Existing solutions and executive search firms both are costly and largely ineffective. HospitalitySoul is a disruptive innovation that provides a hospitality specific categorical search engine and employs matching algorithms for connecting the correct candidates with all the right roles and organizations, including computing experience, competencies and culture fit match indexes.”
For the users across all service industries, the platform provides unique value propositions for connections, careers and communities:
Connections. Make new connections, stay current along with your colleagues, network and make your individual brand with consumers, influencers and industry leaders. Find a mentor and expand Alex Mirza network globally. Read about the science and art of breakthrough service from experts and thought leaders in hospitality, travel, healthcare, financial services, retail and other sectors.
Careers. Tell your story, profile your talents and chart your career path. My Profile includes key experiences, skills, personality and culture fit – highlighted within your personal video introduction. Find developmental resources like e-learning, career pathing, compensation data and much more. Search for your forthcoming career move in the talent marketplace that also offers recruiters and hiring managers better and more powerful tools such as a matching system to source their “best fit” candidates.
Communities. Share service experiences, news about people, events, and happenings with the community. Create or join community groups, with content generated by consumers and industry professionals, organized by function, geography, market segment and interest groups. Share how you will are generating a difference to your organization and the local community or join a nozhot cause, while we all seek new and better methods to give back.
“HospitalitySoul.com is really a revolutionary concept that will change the way in which brands, operators and owners consider human resources. With all the unprecedented global increase of the travel industry as well as the ensuing war for talent, it might not come with a better time,” said Ernest Wooden, CEO from the L . A . Tourism Council and former EVP at Hilton Hotels Worldwide.
HospitalitySoul.com, is definitely an online community by and for service industry professionals. It offers its users Connections, Careers and Communities that facilitate brand building, mentorship and learning. The platform employs proprietary assessments, data and analytics to match employers using the best job candidates according to measuring their skills, experience and culture fit.